HomieTalk - Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

- **Personal Identification Information**: Name, email address, phone number, and other contact information.

- **Account Information**: Login credentials, account preferences, and user settings.

- **Technical Data**: IP address, browser type, device information, and usage data when interacting with our website and services.

- **Communications**: Information you provide when contacting us via customer support or other communication channels.

2. How We Use Your Information

We process your data for the following purposes:

- **To provide and manage our services**: Your data is used to maintain and support the services we offer.

- **To improve our website and services**: We use aggregated data to monitor how users interact with our services, helping us improve performance and usability.

- **For communication purposes**: To respond to your inquiries, provide support, and send important updates or notifications.

- **Legal compliance**: To meet legal obligations and respond to requests from law enforcement where necessary.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following legal bases, as required under the General Data Protection Regulation (GDPR):

- **Performance of a contract**: To fulfill our contractual obligations to you.

- **Consent**: Where you have provided consent (e.g., signing up for marketing communications).

- **Legitimate interests**: For purposes such as improving services, ensuring security, and understanding user behavior.

- **Legal obligations**: To comply with legal requirements and obligations.

4. Your Rights (GDPR and CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have specific rights regarding your personal data. These include:

- **Right to Access**: You can request a copy of your personal data.

- **Right to Rectification**: You can request correction of inaccurate data.

- **Right to Deletion**: You can request deletion of your personal data under certain conditions (e.g., if it is no longer needed for the original purpose).

- **Right to Object**: You can object to certain types of processing (e.g., direct marketing).

- **Right to Data Portability**: You can request to receive your data in a structured, commonly used format.

- **Right to Opt-Out (CCPA)**: California residents can opt-out of the sale of personal data.

5. Sharing Your Information

We do not sell your personal data. However, we may share your data with the following categories of recipients:

- **Service providers**: Third-party companies that provide services to us, such as hosting, analytics, payment processing, and email delivery.

- **Business transfers**: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

- **Legal compliance**: We may disclose your data to law enforcement or regulatory bodies if required by law.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and access control mechanisms. However, no internet transmission or storage system is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This period may vary depending on the type of data and applicable legal requirements.

8. International Data Transfers

Your personal data may be transferred and processed in countries outside your jurisdiction, including countries that may not have the same level of data protection laws as your own. In such cases, we take steps to ensure appropriate safeguards are in place, such as the use of standard contractual clauses approved by the European Commission.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the new policy on our website and indicating the date of the latest revision.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at hello@homietalk.com.